We know it’s painful when you find out that you have lost data after it failed to archive and reached its retention period. Streamlined notifications keep you up to date Built-in search tools and filtering options enable simple custom reporting and streamlined audits, allowing you to track and optimize business operations anywhere, anytime.ĥ. The self-service option enables you to re-archive failed uploads to your cloud storage account.Įasily create and export filtered reports by date, call direction, cloud storage, from and to phone numbers, and archival status. Enable users to choose one or more of their communication data to be archived while empowering administrators to set up an archive of call recordings for all of their managed extensions. Select data you want to back up for all extensions or just your own in one single screen. Plus, they can search and retrieve their archived data at any time through the integration’s administrative portal. View RingCentral’s Data Retention Policy.Īutomatic archiving and SSL encryption features mean users can back up files quickly and securely. In addition, admins can still archive and retain all files for all extensions even if extensions delete files or disable backup. Archiving data becomes a must to prevent data loss or compliance risk. RingCentral retains data only up to 90 days or up to 100,000 call recordings before it starts deleting data. Here are 5 benefits to using RingCentral Archiver: 1. Now no longer in beta, this integration can back up call recordings, voicemails, text messages, and faxes to Box, Smarsh, Dropbox, Google Drive, or an SFTP server, instantly freeing up valuable digital storage space, while keeping your information secure. This is why RingCentral Archiver is a powerful tool made for our customers that’s both simple and scalable. Supported browsers: Firefox 46+ (Windows, Mac), Google Chrome 50 + (Windows, Mac), Safari 9.1+ (Mac).We understand that the same logic applies to your communications data.Storage options supported: Box, Dropbox, Google Drive, SFTP, Smarsh.Avaya Cloud Office Archiver is available for Avaya Cloud Office Office® Premium™ and Ultimate™ customers.Streamlined managementīuilt-in search tools and filtering options enable simple reporting and streamlined audits, allowing you to track and optimize business operations anywhere, anytime. With just a few clicks, the information you need is at your fingertips, so you can keep projects moving forward. Never lose another important voicemail or message again. Custom reporting-Easily create and export filtered reports by date, call direction, cloud storage, from and to phone number, and archival status.Īrchiver resolves storage limitations, enabling you to securely save and access data that exceeds the storage period offered by Avaya.Reliable archival-Self-service option enables you to re-archive failed uploads to your cloud storage account.Intuitive search-Easily search archived data via the administrative portal.Flexible settings-Enable users to choose one or more of their communication data to be archived, while empowering administrators to set up an archive of call recordings for all of their managed extensions.Secure backups-Automatic backups happen on a regular interval with data securely transferred through SSL encryption.Data storage-Backup your RingCentral communications data.Archiver users will receive daily email notifications when items have failed to be archived in the past 24 hours.Support new languages: Portuguese, Dutch, Korean.Admins can have better control over retaining data even if extensions disable backup.Increased awareness of data retention policy with in-app banners and design improvement.What's New?Īdmin roles & permissions: Admins can now self-service and manage roles and permissions by assigning users to c ustom roles with customized archiving privileges.Īrchiver is no longer in beta! Enjoy the full range of RingCentral Archiver features to seamlessly backup your communications data to your preferred storage cloud provider. You can now archive call recordings, voicemails, text messages, and faxes to your Box, Smarsh, Dropbox™, or Google Drive™accounts or to an SFTP server, and securely search and retrieve past records anytime.Īvaya Cloud Office Archiver is an automatic and convenient archival solution within the Avaya Cloud Office admin portal. With Avaya Cloud Office Archiver, you can move both historical and current records, starting from the time you set up, to the cloud, immediately resolving storage limitations and freeing up resources.
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